Introduction

At PublicSeek, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use PublicSeek.org. We believe in transparency, so we've written this in plain language—though we still need to cover all the legal bases.

What Information We Collect

Information You Give Us

When you create an account, make a purchase, or contact us, you provide information such as:

• Contact Information: Your name, email address, phone number, and mailing address
• Payment Information: Credit card details and billing information
• Account Information: Username, password, and search history
• Communication Records: Messages you send us and records of customer support interactions

Information We Collect Automatically

When you visit our site, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device ID
• Usage Information: Pages you visit, searches you perform, links you click
• Location Information: General geographic location based on your IP address
• Cookies & Similar Technologies: Data collected through cookies, pixels, and web beacons

Information from Third Parties

We may receive information about you from payment processors, fraud prevention services, and analytics providers to help us operate and improve our service.

How We Use Your Information

We use the information we collect for several purposes:

• Provide Our Services: Process your searches, manage your account, handle billing
• Customer Support: Respond to your questions and resolve issues
• Improve Our Service: Analyze usage patterns to enhance features and performance
• Security & Fraud Prevention: Detect and prevent unauthorized access and fraudulent activity
• Marketing: Send you updates, promotions, and relevant offers (you can opt out anytime)
• Legal Compliance: Meet our legal obligations and enforce our terms

How We Share Your Information

We don't sell your personal information to third parties. However, we do share it in certain situations:

Service Providers

We work with companies that help us operate our business—payment processors, hosting providers, customer support platforms, and analytics services. These partners only access your information to perform specific tasks on our behalf and are required to protect it.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

If PublicSeek is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you if this happens.

Advertising Partners

We may share non-financial information with advertising partners to show you relevant ads. We never share your payment information with advertisers.

Cookies & Tracking Technologies

Like most websites, we use cookies and similar technologies to improve your experience and understand how our site is used. Cookies help us:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand which features are most popular
• Detect and prevent fraud
• Show you relevant advertisements

You can control cookies through your browser settings, though some features of our site may not work properly if you disable them. For more detailed control over advertising cookies, visit the Digital Advertising Alliance opt-out page.

Your Rights & Choices

Access & Update Your Information

You can access and update your account information anytime by logging into your account dashboard. If you need help, contact our support team.

Marketing Communications

You can opt out of marketing emails by clicking the "Unsubscribe" link in any promotional email we send. You'll still receive important account-related messages.

Delete Your Account

You can delete your account through your account settings or by contacting customer support. Note that we may retain some information as required by law or for legitimate business purposes.

State-Specific Rights

If you live in California, Colorado, Connecticut, Virginia, or certain other states, you may have additional privacy rights under state law. See our Your Privacy Rights page for details.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security. Please use strong passwords and keep your account credentials confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

Children's Privacy

PublicSeek is not intended for children under 16, and we do not knowingly collect personal information from children. If we discover that we've collected information from a child, we'll delete it promptly. If you believe your child has provided us with personal information, please contact us immediately.

International Users

PublicSeek operates in the United States, and your information will be processed and stored on U.S. servers. If you access our site from outside the U.S., please be aware that your information will be transferred to and processed in the United States, which may have different privacy laws than your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll post the updated policy here with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

Questions about this Privacy Policy or how we handle your information? We're here to help.